Nicole Pierotti combines academic smarts with maternal wisdom to help parents conquer the challenges they face when raising babies and small children. A psychologist for over 19 years, Nicole has specialised in baby sleep and child behaviour for the past nine. With 3 children of her own, she is well accustomed to the struggles that frequently drive parents crazy! Readers and clients easily relate to Nicole and find her methods not just incredibly insightful but also sanity-saving. Nicole’s website www.babysmiles.com.au is a treasure trove of information accessible 24/7 … perfect, considering parenthood itself is a 24/7 commitment. Nicole's work has been seen in media logos copy

You can also follow Nicole on Twitter @NicolePierotti or Join our conversation on Facebook

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In the Media

Making Babies Smile

zoom cover lowToday, like any other day, is buzzing with activity in Nicole and John Pierotti’s home, just like many other busy working parents who have a schedule that is unrelenting. The difference between Nicole and the average mother is that she is a parenting expert. Nicole is one of Townsville’s finest psychologists, starting out in a private practice 19 years ago in her home town of Ayr. The majority of clientele were locals who needed help with everything from depression, anxiety, eating disorders, grief, children, adults, substance abuse and family relationships. These early years were the underpinning foundations of what Nicole now calls her ‘building block years’.... READ MORE...


If you would like to meet with Nicole and discuss your parenting issue all you need to do is make an appointment. You can simply phone Nicole’s office on (+61) 07 4721 2022 to make an appointment or go online and book a Skype/facetime/email or phone appointment. Appointments Available  by:

Nicole works on a Monday, Tuesday, Thursday or Friday between 9.00am – 2.30pm.  Depending where you are in the world,  Nicole conducts face-to-face appointments, skype or phone consults. Appointments are usually 1 hour in length. Alternatively, please fill out the form below and we will get back to you as soon as possible.

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Nicole is a registered Psychologist  and a member of the Australian Psychological Association ( APS ) As a registered psychologist  Nicole is registered with a large number of private health funds and Medicare.  So you are able to claim either of these rebates for your appointment with Nicole.

Medicare Rebates

People seeking help from a psychologist can get a good rebate from Medicare. The Medicare rebate is about $84.40 for an 1 hour appointment. To be eligible for Medicare rebates a referral from your GP, or Paedtrician or Psychiatrist with a mental health plan is needed. To get this plan you need to visit your doctor  for the plan, it is essential that when booking the GP appointment you ask for a “long appointment” as it takes a little extra time to write up the Mental Health Care Plan. Remember  you need to bring this plan along with you to your first appointment with Nicole to be able to claim through Medicare. You can claim up to 12 individual sessions a year through medicare. You can not use Medicare and then claim the difference on private health insurance. It’s one or the other. If you would like more information about medicare and claiming this fact sheet  will answer just about any other question.  http://www.psychology.org.au/Assets/Files/Medicare_Fact_Sheet1.pdf


Private Health Rebates

All private health rebates are different depending on which fund you are in. We recommend that you check with your fund prior to the appointment,  simply give them a call and see what you are entitled to. Nicole has a Hicaps facility which means you swipe your health fund card, it processes your rebate and you only pay the gap amount. For your convenience we accept payment with cash, cheque, direct deposit, Visa, Mastercard and have EFTPOS facilities.


What is the cost of an appointment?

An appointment usually last 60 minutes and is charged at $180 per hr. (The recommended fee is $240 per hr)  Any questions about cost please contact us on: 07 4724 2600.  Leah, Kate or Sonja can answer just about any question you may have as Medicare & Health fund rebates are available.


What if I have to cancel my appointment?

Should you need to change or cancel your appointment, we request that you agree to give us the courtesy of 48 hours notice. The appointment times are heavily booked and other clients waiting. A cancellation fee will be charged if this courtesy is not extended. You can change your appointment in needed, however please remember to do so 48hrs/2 days prior.

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